♡ Bielli Customer Care

Contact Us.

Need help with your order or have a question about one of our bags? Our team is here for you. Send us a message and we'll get back to you as soon as possible.

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Orders may be delayed due to our sale currently.

Do not worry — your order is safe and you will get your bags! Our team is working hard to get every Bielli order packed and on its way as quickly as possible. ♡

Let's Connect ♡

Have a question about your order, a colorway, shipping, or anything else? We'd love to hear from you.

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Response Time Usually within 8–24 hours
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We're Here For You Questions, orders, shipping & more
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We're happy to help.

Whether you're checking on an order, choosing your next Bielli bag, or just have a question, our team is only a message away.

xo, bielli ♡
About Us A little more about the women behind Bielli.
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made by women,
for women ♡

Bielli was founded and built by a team made up mostly of women who wanted everyday fashion accessories to feel more fun, expressive and actually useful.

We believe you shouldn't have to choose between something that looks cute and something that's actually practical. Our bags are made around playful colors, soft materials, roomy interiors and the little details that make them easy to carry every day.

From choosing new colorways to helping customers with their orders, our goal is simple: create pieces we would genuinely want to wear and carry ourselves.

Bielli team member
Chloe Co-Founder
Bielli team member
Maya Product & Design
Bielli team member
Sophie Customer Happiness
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Designed With Love Thoughtfully made for your everyday.
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Quality First Materials and details you'll love.
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Cute + Practical Fashion that actually holds your stuff.
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Here For You Real support whenever you need us.

Get in touch